How to Set Up a Hardware Wallet Safely
A practical, step-by-step overview of setting up a hardware wallet correctly and avoiding the most common setup mistakes.
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What to remember
- Buy hardware wallets directly from the manufacturer or an authorized retailer.
- Always generate a new seed phrase yourself during setup — never use a preset one.
- Write the seed phrase down physically and offline, never digitally.
- Test with a small transaction before transferring significant funds.
Why setup steps matter
A hardware wallet is only as secure as how it's set up and used. A handful of careful habits during setup make the difference between genuinely strong security and a false sense of it.
Buy directly, and check the packaging
Purchase a hardware wallet directly from the manufacturer or an authorized retailer, not a secondhand marketplace. Check that tamper-evident packaging, where applicable, looks intact before proceeding.
Generate a new seed phrase yourself
A genuine new device will prompt you to generate a brand-new seed phrase during setup. If a device arrives with a seed phrase already provided, or preset by someone else, treat that as a serious warning sign and do not use it.
Write the seed phrase down, offline
- Write the seed phrase on physical paper or a durable backup medium — never type it into a computer or phone.
- Never photograph, screenshot, or store a seed phrase digitally in any form.
- Store the physical backup somewhere secure and separate from the device itself.
No legitimate support will ever ask for your seed phrase
A manufacturer, wallet app, or exchange support team will never legitimately ask you to type or read out your seed phrase. Anyone asking for it, in any context, is attempting to steal your funds.
Verify with a small test transaction first
Before transferring a large amount, send a small test transaction first and confirm it arrives correctly. This confirms the address and setup are working as expected before committing significant funds.
What to remember
- Buy hardware wallets directly from the manufacturer or an authorized retailer.
- Always generate a new seed phrase yourself during setup — never use a preset one.
- Write the seed phrase down physically and offline, never digitally.
- Test with a small transaction before transferring significant funds.
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